A+ is one of the most popular certifications in the IT industry and is CompTIA's top certification. A+ is massively popular worldwide as it validates skills and knowledge in technical support covering competencies over products from leading manufacturers including IBM, Intel, Microsoft, HP and Lotus. It confirms the competence of individuals with at least 500 hours of hands-on experience in computer service. Records indicate that over 500,000 individuals have achieved the A+ certification.

Predictably certification programs developed by Microsoft, Hewlett-Packard, Cisco, Novell and Certiport all recognize A+. For example, A+ certification, coupled with either CompTIA's Network+ or Server+ certification, can be used as an elective for Microsoft's MCSA certification.

You become A+ certified by passing two exams - the A+ Core Hardware exam and the A+ OS Technologies exam. A+ was updated in 2001 and again in 2003 Presently A+ candidates can mix and match 2001 and 2003 exams to earn CompTIA's A+ certification. However the Mix and Match grace period ends on the thirtieth of June 2004.

It's easy to understand why A+ is so popular. The exams cover the key areas of tech support, one of the busiest areas of IT: installation, configuration, diagnosing, preventive maintenance and basic networking. In addition, A+ offers newcomers the opportunity to acquire solid foundational hardware and software skills that are valued for entry-level jobs.